Search Results for: influencers

  • B-to-B CRM Needs More Than RFM

    AT FIRST BLUSH, customer relationship management in the business-to-business arena is similar to consumer CRM. Both focus on efforts to maximize the long-term

  • Financial CRM Spending Predicted Flat in 2002: Study

    Spending on customer relationship management systems in 2002 will stay essentially level compared to 2001 at about $6.7 billion, with no significant expansion

  • Invisible Giants

    At $55,521, they have the highest annual per-capita income of any U.S. demographic (besting whites by $10,000 and almost doubling the next most affluent

  • Segment Twice, Mail Once

    TONIGHT SHOW host Jay Leno and Hell’s Angel maximum leader Sonny Barger are both Harley-Davidson enthusiasts. But a marketer using the same pitch to sell

  • Letter PERFECT

    The letter has long reigned as king of the mailing package. Even though a letter may be mailed to thousands, if done properly it has an aura that creates

  • Live From the NCDM: Bringing CRM to a B-to-B Database

    At first blush, customer relationship management in the business-to-business arena is similar to consumer CRM efforts. Both focus on relationships that

  • Homey Holidays

    It’s still looking a lot like Christmas despite terrorism and war. Consumers are expected to spend an average $940 per household on gifts this year, according

  • DIRECT Listline

    Element K Journals American List Counsel has been awarded management of Element K Journals’ improved specialty subscriber files. The enhanced masterfile

  • Back to Business

    We were citizens that day, not consumers. When tragedy struck on Sept. 11, Americans stopped buying, stopped flying, stopped their daily commerce to shoulder

  • A Medium That’s Well Done

    With foresight to rival that of Nostradamus, Marshall McLuhan in 1967 recognized the profound and compelling influence of all media independent of the