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Chief Marketer Staff

  • The Thrill of Sales, The Agony of Service

    How exciting it is for direct marketers to consummate real business over the phone and the Internet! How sad it is that customer service and support,

  • Banks, Brains, Beans and Brunch

    As of this writing it’s the first of January 1999, which means it’s either time to reflect on the previous year or contemplate the coming 12 months. Since

  • Spelling Lessons

    If you have a Judeo-Germanic jawbreaker of a name like “Jonathan Boorstein,” you can expect to be misspelled as well as mispronounced.Nevertheless, it

  • Successful team selling

    Customers evaluate your company’s sales and service based on how well you provide accurate information and quick solutions. Seamless customer support

  • BRAND Enrollment

    The mission: Buy everything you need-food, books, clothing, hair gel, body paint, whatever – on the Internet for an entire college semester. The team:

  • Tucker to Fight Involuntary Bankruptcy Petition

    Four creditors have filed an involuntary bankruptcy petition against co-op marketer Larry Tucker, Inc. But the Saddle River, NJ firm is continuing with

  • Fair Game

    The London DM Fair is going global.The event-scheduled for March 16-18-has been rechristened the International Direct Marketing Fair. Twelve thousand

  • Taken Up

    The Interpublic Group of New York City acquired The Gillespie Organization, Lawrenceville, NJ, which has expertise in integrated marketing communications

  • Crowning Achievement, But Details Are a Royal Pain

    An old Gaelic ditty goes something like: “… one ‘l’ or two ‘l’ ending in ‘y’, it all means the same to an Irishman’s eye; but if you knock the ‘l’ out

  • High-Speed Steel Sales

    Major Steel Mills and value-added resellers are about to have an independent online trading forum available to them with e-steel (www.e-steel.com), a