Search Results for: loyalty
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B-to-C Events
The Brief: COLAsseums and StreamHouses
This week’s hot takes on hot topics in experiential marketing cover COLAsseums, Date Week adventures and Barbie’s StreamHouse.
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Marketers on Fire
Marketers on Fire: California Pizza Kitchen CMO on Tapping New Agency Partners to Drive Brand Growth
We spoke with CPK’s CMO about her global vision for the brand, building an integrated agency team, digital transformation and marketing lessons from previous gigs.
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Media Relations
Six PR Lessons From the Presidential Election That Apply to All Practitioners
There are several important lessons from the 2024 Presidential Election that PR people can apply to non-political accounts, from dealing with media to performing research to preparing client talking points.
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Acquisition
Marketing Tips for Small Businesses: Strategies to Win This Holiday Season
A look at key challenges small business owners are facing this holiday season, with practical marketing strategies to help make the most of it.
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Trendwatch
Wayfair debuts paid loyalty program
Wayfair’s new $29 membership program aims to spur shoppers to purchase more than twice a year. Home furnishings retailer Wayfair launched a paid loyalty program dubbed Wayfair Rewards at the end of October. The membership program is $29 and shoppers receive: 5% back in rewards Early access to sales Free shipping on all […]
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AI
Inside Brand Safety Summit Day 2: Power Players, Purpose, and the Pursuit of Trust
By integrating advanced tools, fostering inclusivity, and leading with integrity, brands, publishers, and platforms pave a path toward a safer, more impactful future. Read on for a roundup of the day’s most impactful sessions, highlighting strategies that can help you balance safety and responsibility.
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Email
Navigating the FTC’s Click-to-Cancel Rule: What Marketers Need to Know
The FTC’s “click-to-cancel” feature aims to make the subscription cancellation process easier for consumers. Here’s how marketers can meet the new rules while still building trust.
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Tech & AI
Can retailers besides Amazon have a paid membership program?
True Classic’s $12 a year membership drives significant repeat purchases, said its VP of customer experience. The brand also boosted its CSAT score with a delivery date integration. Apparel retailer True Classic wants enrolling in its paid membership program to be a “no-brainer,” said Breanna Moreno, vice president of customer experience. And for […]
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Crisis Management
Kellogg’s Food Dye Controversy: A PR Misstep with Lasting Consequences
In an age where transparency and trust are crucial to brand loyalty, Kellogg’s recent food dye crisis has left a sour taste in the mouths of consumers.
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Trendwatch
Shoppers plan to spend 8% more in the 2024 holiday season but not on gifts
Deloitte’s annual holiday shopping survey finds that shoppers plan to spend more on experiences and non-gift items like decor and party apparel. Other 2024 holiday trends include an increase in October shopping, less loyalty and trading down. Shoppers are planning to increase their holiday related spending 8% this year, according to consulting firm Deloitte’s annual […]