A few leftover tidbits from the 2000 Truth files, before we toss the trash and switch on the shredder.
Flip: Kudos to Denny’s, which transformed its image from one of racial discrimination to one of diversity, including being named by Fortune as the country’s sixth-best place to work in 1999. Partial credit was given to the chain’s use of promotion, which included leveraging a sponsorship of Save the Children as a platform for employees and customers to become more involved with community programs.
Flops: Radisson’s offer was “Stay a night in Los Angeles, one in Chicago, and another in New York City, show your Gold Rewards card, and you’ve earned your free weekend bonus.” How about a home-cooked meal instead?
Sprint offerd NWAir points for signing up. Does anyone actually want to fly NWAir?
American Hotel & Motel Association offered a “Good Earthkeeping” event, packaged as a conservation cause. Translation: Guests can elect to use dirty towels.
Ideaplanet’s State Quarters Map kit offered a “Bonus” of five quarters. To get the $1.25, purchasers had to shell out an additional $4.32 P&H.
What’s with Butts? Trend watchers noted that on the heels of the Bass Ale Laff your Bass Off event was the 7-Up Show Us Your Can promotion, supported by advertising featuring lard-bottomed consumers who purportedly entered proud pix of their posteriors.
Butts Sluts: Winston got off with racy matchbook giveaways like the one[s] depicted here. It’s what you might expect from a brand whose primary image ad campaign is built on the diminutive for bovine poop (“No Bull”).
Eye Sorry: The Laser Sculpting Center of Detroit offered a “20/20 Promise.” If you have Lasik surgery on your eyes and it doesn’t work, you get your money back. Guaranteed confidence builder, eh?
Heart Warning: Promising “24-hour complete heartburn relief,” Prilosec may have offered the first consumer purchase incentive in the burgeoning prescription drug marketing game. A $10 mail-in rebate card was tipped onto a Sunday supplement ad – right beneath the warning of headache, diarrhea, and abdominal pain side effects. Get relief and spend the ten-spot, quick.
Doughboy Dough: The U.S. Army resorted to promotion after missing enlistment quotas for three straight years. Volunteers get a $20,000 signing bonus and up to $50,000 later for school or even a job provided by promotion partners such as Pepsi. Now if they would only relax the dress code.
Funny Money: Notwithstanding laudatory feature stories and accolades as “Best Promoted,” the Sacagawea Golden Dollar is on a slide to oblivion. At mid-year, more than 50 percent of Americans still had never seen one! Moral: Promotion can’t resurrect bad design. Memo to the Mint: It’s too light, it’s too small, and it ain’t gold.
Doggy Demise: The Taco Bell Chihuahua was chopped. The pets.com sock puppet was abandoned. What icon falls next, the Energizer Bunny? Yup.
Cat-tastrophe: Enter :CueCat, a mouse-like device that readers can use to scan bar codes in ads and be delivered directly to the advertiser’s Web site without having to type in those pesky URLs. An actual unit was mailed to millions of readers of partnering magazines (apparently without de-duping the lists, because several readers reported getting more than one). Beyond the faulty premise that anybody would want even one of such a thing, and despite the fact that it doesn’t work very well, promotion marketers will recognize a bigger issue – if your cat is a dog, sampling is the fastest path to its death.
Cattle Battles: The Chicago Cows concept really caught fire. Herds of creative quadrupeds rounded up in places like Cincinnati (400 pigs), Toronto (250 moose), even St. Paul (50 Snoopy dogs). In New York City, though, the movement was detained: 500 Swiss-made cows were quarantined by legal beagles, who claimed that they were poorly made, unstable and, catch this, prone to catch fire.
Dubya all the Way: Why did we waste taxpayer money on recounts and court battles, when the answer was already in front of us? 7-Eleven reported the winner in September following a coffee promotion that offered customers a choice of cups designated with either “I’m voting for Bush” or “I’m voting for Gore.” Bush supporters grabbed 21 percent, Gore 20 percent. Case closed.
That’s that for The Truth. May you never have to deal with dimpled chads.