ReturnValet: A number of locations at malls or parcel centers where catalog products can be returned. Locations can be found at (www.returnvalet.com) or by calling a toll-free number. The service is rolling out for use by Spiegel Group catalogs Eddie Bauer, Spiegel and Newport News in five cities. A related service, Quick Label, is a pre-paid, pre-addressed label that comes in the customer’s original package.

House File Refresh: Offers address hygiene, change of address processing and duplicate identification. –Experian, Orange, CA

Service that offers synergy between postal and e-mail technology lists. For 11 lists the company manages. A 10% discount on the base rate of the second list order placed in March and April is offered.–IDG List Service, Framingham, MA

ERM 5.5 Service: The e-mail relationship management service, which allows clients to create, manage and deliver e-mail marketing programs now includes advanced segmentation capabilities, increased campaign management flexibility and detailed reporting across multiple brands.–ClickAction, Palo Alto, CA