Search Results for: loyalty

  • COLLOQUY Corner: The joys of a well-constructed financial model

    The key to operating a financially sound loyalty program, of course, is to model the financial results before launch. While your analysis must contain basic assumptions about enrollment, funding, program operating costs, retention benefits and increased yield potential, you’ll still find it extremely useful.

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  • Loose Cannon: Count Off: A Candid Look At A Dozen Loyalty Schemes

    According to a loyalty program census from Colloquy, the average American household belongs to 12 reward or recognition programs, but is active in only five.

    The biggest factor in consumer apathy is a lack of relevant communication from the marketer. A look at my own dozen memberships affirms this.

  • Lillian Vernon Lets Customers Write Product Reviews on Web Site

    Lillian Vernon Corp. plans to feature online customer reviews of product purchases on its Web site, as part of a broader effort to increase sales, customer loyalty and referrals from Internet search engines.

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  • DMA Honors James Thornton and Daniel Rutenberg

    The Direct Marketing Association’s International Council will honor James Thornton with a lifetime achievement award and Daniel Rutenberg as the international direct marketer of the year on June 18 — DMA International Day.

  • Baskin-Robbins, ConAgra, Others Tie in with ‘Surf’s Up’

    Penguins are making a come back on the big screen this week with Sony Pictures Animation’s film “Surf’s Up.” And Baskin-Robbins, McDonald’s and ConAgra, among others, are backing the film with full-scale marketing programs and promotions.

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  • Making the Connection

    (Promo) Promotion marketers often rely on call center reps to get samples or product information into consumers’ hands. And loyalty and incentive programs are grounded in a rep’s ability to clearly convey the benefits of the programs

  • 100 Promo

    1/ARNOLD BRAND PROMOTIONS 101 Huntington Ave., Boston, MA, 02199PHONE: (617) 587-8000 URL: www.arnoldworldwide.comOWNERSHIP: Havas CEO: Ed EskandarianAT

  • Lolita Lives

    Would you let your 10-year-old daughter go out wearing a short skirt and fishnet stockings? Probably not. But she may be getting the message that she

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  • Making the Connection

    Promotion marketers often rely on call center reps to get samples or product information into consumers’ hands. And loyalty and incentive programs are

  • BEYOND PAGE VIEWS

    Monitoring a Web site used to be a fairly straightforward proposition. Leading indicators like traffic, page views and sales gave a pretty good idea of how things were going. A more sophisticated check might involve observing how many visitors came through search results or affiliates rather than navigating directly to your page.

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