DISCONNECT
I was interested to read about Herschell Gordon Lewis’ experience with catalog ordering by phone (Curmudgeon-at-Large, November). It mirrored my own.
Almost.
I can’t remember the last time I [made a purchase] from DRTV. But this time it went OK all through the order process. Surprisingly to me, it was all automated.
Then came the recorded add-ons. These were new: Would you like a double set? A triple set? How about the utensils? We’re having a special on a blender
Network
