The Federal Trade Commission has opened an inquiry into the telemarketing practices of the Reader’s Digest Corp. and its compliance with the national do-not-call registry.
The inquiry, based on consumer complaints to the FTC, also includes the company’s practices in regard to negative options plans and unordered merchandise.
Reader’s Digest, which received a letter from the FTC notifying it of the inquiry, disclosed the investigation in an 8-K filing with the Securities and Exchange Commission last week.
“We want to be forthright and we’re certainly going to cooperate fully,” said Reader’s Digest spokesperson William Adler.