Topic

Agencies

  • ADVERTISING: Interpublic Links Agencies

    The Interpublic Group of Cos. has merged Hill Holliday, Connors, Cosmopulos and Goldberg Moser O’Neill. With the combined operations, the new agency will

  • CUSTOMER SERVICE: Smoke Ring

    Things are grim for the cigarette companies. The courts have snuffed out so many of their former advertising channels that they must resort to some pretty

  • dot-coms: TENDING the Garden

    Although it has tried a broad range of media channels, horticultural marketer Garden.com finds that e-mail is its most effective prospecting tool.The

  • WILD IN THE STREETS: Kozmo.com Sends in the Marine

    It was a plot that could have been lifted from one of the videotapes Kozmo.com’s delivery service shuttles throughout six markets: Rowdy youths disrupt

  • P(l)ush E-mail

    Problems facing Vermont Teddy Bear’s call center, which handles both inbound calls and e-mail, evoke “Goldilocks and the Three Bears.” At peak times the

  • e-tailing: Making Light of Prospecting

    TOPBULB.COM QUERIES POTENTIAL CUSTOMERS ON THEIR ILLUMINATION NEEDSWhen light bulb supplier TopBulb.com LLC set out to enhance its sales to the consumer

  • The Fear Factor

    Online consumers are not averse to revealing personal information, but they are concerned with how companies use that data, according to a new report

  • Blinded by the Site

    We’ve always been keen on the potential of compact discs as a direct marketing medium. A CD is nearly a perfect vehicle: The prospect gets one in the

  • Car Dealerships

    Auto industry consulting firm J.D. Power and Associates estimates that 5% of new vehicle sales will be closed online this year as the boom in Internet