Taking A Cue From Zappos.com
In the world of sports, bottom-tier teams often look to proven winners and try to copy their winning methods. Perhaps, upstart online companies should start doing the same and shadow principles used at Zappos.com.
Apparel and shoes marketer Zappos.com has come a long way in a relatively short time. Acclaimed for its customer service, Zappos.com has grown in leaps and bounds from sales of $1.6 million in 2000 to more than $1 billion in gross merchandise sales in 2008.
And for its fiscal and customer prowess, Fortune Magazine ranked Zappos.com as the 23rd best company to work for
