No Thank You, And Please Remove Me From Your Calling List
Last week I was bidding a sad farewell to the newspaper industry. Now I just want one daily newspaper to just stop calling me, and make it easy to be removed from its calling list.
One simple way to do this: Don’t set your auto-dialer to start calling former subscribers with offers – and give them an offer to speak to a customer service representative to be removed – after your customer service center is closed. Duh!
I’ve answered these calls a few times, and no matter how frustrated I get because I can’t talk with a human being, I never remember to call back the next day during their regular business hours.
I haven’t paid full attention to the finer details of the Do Not Call laws since its beginnings, when I worked for a magazine that covered the call center industry. But something tells me that while what this daily newspaper is doing is legal, it’s also just dumb.
Heck, they offered me a free $10 gas card if I re-subscribe. But I may not even pick up that paper at the local newsstand again.
