Author

Chief Marketer Staff

  • The Dark Side of Ingenuity

    SOME MARKETERS’ SENSE OF SALESMANSHIP SAILS OVER THE TOP, INTO A DARK AND IMPENETRABLE NEVER-NEVER LAND THEY PLOW WITH INGENIOUS, ON-THE-EDGE-OF REALITY

  • Generation Gap

    SMART COMPANIES HAVE A good handle on how to serve their customers. Others, well they try, but they miss the mark. Three different businesses served three

  • CLARIFICATION:

    In the April issue, we highlighted the winners of the Interactive Marketing Awards. The winning entry for the Best Campaign Outside the U.S. failed to

  • Beep-Beep

    Time Warner’s Road Runner High Speed Online service is on the move, but it isn’t Wile E. Coyote that’s on the ISP’s tail it’s DSL. To win the race, Road

  • Overheard at the Authentication Summit

    SURELY ONE OF THE MOST ridiculous phrases to surface in business-speak lately is deep dive. It came up a few times at the recent E-mail Authentication

  • Metrics Deficiency

    DIRECT MARKETERS WANT TO do the right thing when it comes to metrics. But their desire far outpaces their ability, judging from a new survey by the CMO

  • One size fits all: Arnold

    There are three plasma screen TVs in Arnold Worldwide’s lobby at its Boston headquarters, running a reel of some of the best advertising in the country.

  • The Blind Leading the Blind

    OK, I’LL ADMIT IT: I’M A postal nut. The first thing I do every day to tap into the latest buzz is search the Web for postal news from around the world

  • Ringing Down Costs

    WHEN INTERACTIVE voice response (IVR) technology was introduced at telemarketing call centers in the 1980s it created an economic revolution. Costs were

  • Cookie Monster Pushes Sunkist Berries

    If Cookie Monster says it’s good to eat blueberries, will kids eat them? Sunkist and Sesame Workshop hope so. The two are set to launch a new summer retail