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  • Web Marketer Ditches Shopping Cart to Take Orders by Phone

    Radiator.com reported its conversion rate for Web site visitors to buyers has increased to 35% to 40% since it added a click-to-call feature to its online chat customer service. Its online customer conversion rate previously ranged from 1% to 2%.

  • MSN AdCenter Adds Quality Reports

    Microsoft will make click quality reports available to advertisers on its adCenter pay-per-click platform, the company announced last week.

  • Amazon To Open Fulfillment Center in Phoenix

    Amazon.com Inc. plans to open a new fulfillment center in Phoenix, AZ during third quarter 2007. The new facility will employ upward of 300 people year-round, with holiday capacity expanding by 1,000-1,300 temporary workers.

  • Search Marketing Technology Patent Awarded to Local.com

    Local.com Corp., Irvine, CA, has received a U.S. patent for its 411 local search engine technology used for pay-per-click and pay-per-call advertising

  • Survey Finds Limited Marketing Impact From Social Web Sites

    Social networking and community network Web sites like MySpace.com drive 12% of online shoppers to purchase more than they planned, according survey findings released in a report from JupiterResearch.

  • AOL Gets into Coupon Marketing

    AOL will launch an online coupon program that will let users get rebates from selected retailers.

  • People in the News

    LinkedIn Hires Yahoo! Marketer as Vice President
    Professional-focused social network LinkedIn has named Patrick Crane, vice president of marketing for Yahoo!’s network division, to be its vice president in charge of marketing

  • Tuff Luck

    Those in direct marketing know Frenzy by another name, Tom McCulloh, senior account manager with healthcare database firm SK&A Information Services. But aficionados of late ’70s/early ’80s punk know him as the lead singer of the band Tuff Darts.

  • Blog Commandments

    In this excerpt from

  • Feeding the Kitty

    Every creature has its phobias. To many cats, water is anathema. Some dogs abhor the sound of the vacuum cleaner. And then there are consumers who fear using a credit card to shop online.