Q&A: Word of Mouth Marketing Association

This week was Social Media Week Chicago, where all things social took center stage in the windy city. Chicago-based Word of Mouth Marketing Association president Suzanne Fanning spoke with the Chicago Tribune about the power of social media as a marketing tool.

Making sure that marketers are using social media correctly and measuring the right things is 3 copycritical, Fanning says. Knowing your audience and the content that they are looking for is another way to succeed in the social realm.

Take a look at Fanning’s full Q&A on the future of social marketing here.