TeleTech Holdings Inc., Denver, had net income of $5.5 million for the fourth quarter ended Dec. 31, 1998, up 13% from fourth quarter 1997’s net income of $4.9 million. Revenue for the fourth quarter of 1998 increased 35.8% to a record $108.3 million, from $79.8 million in the 1997 fourth quarter.
Net income for the year ended Dec. 31, 1998 was $19.2 million, an 11% drop from 1997’s $21.3 million. Revenue for the year was $369.1 million, a 32% percent increase over 1997 revenue of $279.1 million. About 60%, or $56 million, of the 1998 annual revenue increase came from new clients, with the balance coming from growth in TeleTech’s existing client base.
TeleTech helps companies acquire, serve and retain customers by managing inbound telephone, Internet and PC-based-video inquiries on their behalf.
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