Looking beyond the Click to Customer Engagement

Posted on by Chief Marketer Staff

Once upon a time, Web analytics was a fairly straightforward proposition. You kept track of a few leading indicators such as traffic, ad clickthroughs, page views and sales or other conversions (however you defined them), and you got a pretty good picture of how well your site was ticking over.

But that

Looking beyond the Click to Customer Engagement

Posted on by Chief Marketer Staff

Once upon a time, Web analytics was a fairly straightforward proposition. You kept track of a few leading indicators such as traffic, ad clickthroughs, page views and sales or other conversions (however you defined them), and you got a pretty good picture of how well your site was ticking over.

But that

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