Letters to the Editor

Re: Loose Cannon: How I Caught a Nasty Coda, DIRECT Newsline, May 13, 2002

I think Happy Dan is a hoot and a great idea!

Happy Dan calls to mind a time when I was running the documentation department at a previous company. We had a customer satisfaction campaign where managers were tasked with calling so many customers a week. Not only was it really hard to make the calls and to fit it in to a busy work day, but it seemed the only time it was noticed was when the calls didn’t happen. Nice to see that the Fifth Third Bank in Cincinnati found such a lighthearted way to recognize those who make the calls.

Too bad they are not sharing Angry Dan, though. Everyone wants to see Angry Dan’s horns and ring of fire — any chance of that?

Suzanne Porter-Kuchay
Director, Public Relations
Entigo
Vienna VA