Digital + Social

Over half of companies have metrics showing a positive result from social activity on marketing optimization according to recent research from Altimeter.

The problem with traditional email marketing models is that they neglect to recognize there are real human beings on the receiving end of these messages.

Without distribution, even the best content is more likely than not to be lost in the clutter.

Treating all social platforms the same and posting at the wrong time are two of 10 social media bloopers we all likely make. Here’s quick fixes.

Both online and brick-and-mortar retailers are increasingly using email to engage and re-engage customers at various points in their buying cycles.

CMOs agree that content marketing is important to their business, and many expect to see a positive ROI from their content marketing efforts this year.

A new study from Econsultancy and dotMailer focuses on how the ease of use of email marketing tech impacts the channel’s success, and whether outdated systems are hurting results. More than 500 client-side and agency email professionals from a cross-section of company sizes and sectors participated in the survey, which was conducted in the fourth quarter of 2013.

There are several keys to focus on when establishing your brand on all of the social media platforms on the landscape. From locking down social media addresses and finding a consistent tone to staying relevant and trusting your customers, these seven tips will get you pointed in the right direction.

Crowdsourcing brand advocates can be a great way to generate leads, and making the most of existing customers, employees and influencers just makes sense.

Social listening plays a huge role in data collection, but if brands aren’t managing customer complaints, that hard work could all be for naught.