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Troubling CX Challenges on Both the Front-and-Back Ends: Survey
While customers struggle on the front end to get a great customer experience, on the back end there isn't enough CX support.
While customers struggle on the front end to get a great customer experience, on the back end there isn't enough CX support.
From Allstate to Betty Crocker to Arby's, read about the brands that created campaigns that drew incredible viral sharing.
Other than a lot more privacy pop-up notices for consumers, what impact has GDPR really had since it went into effect last May?
For any retailer still struggling with siloed systems and data, achieving unified commerce can feel like a tall order.
Giraffe Manor found influencer marketing success by partnering with Gypsea Lust. How can your brand choose the right influencer as their champion?
What’s in a name? A lot. Relation Insurance strengthened its brand connection to a number of B2B verticals through a year-long renaming initiative.
Who says financial marketing can't be fun? TD Bank's Arianna Orpello shares the localized strategy behind the "Unexpectedly Human" campaign.
Need a laugh? The campaign, “Love Like a Mother,” pokes fun at what the world would look like if everyone loved like a mother, even if they’re not your mother.
Website traffic can sometimes be a false positive metric. It makes you feel good, but doesn’t really give any valuable insight.
With modern digital platforms, SMBs can use video to increase sales and brand awareness. But how do you accomplish this without breaking the bank?