Topic

Tech & AI

  • Chief Marketer Network joins CES as official media partner

    Multichannel Marketer with eight other Access Intelligence publications in the Chief Marketer Network will provide real-time coverage as an official media partner for CES 2025.  The Chief Marketer Network, a collection of nine leading information brands serving 1.6 million marketing professionals, including Multichannel Marketer, has signed on as an official media partner for CES 2025. […]

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  • The Chief Marketer Network Joins CES 2025 as Official Media Partner

    The Chief Marketer Network (CMN), a collection of nine leading information brands serving 1.6 million marketing professionals, has signed on as Official Media Partner for CES® 2025.

  • Which affiliates drive the most value?

    Hair styling products brand Ella Bella targets listicle blogs to drive traffic and conversions to its Amazon product pages.   List-based articles, like “The Top-10 Hairdryers,” are key revenue drivers for hair products brand Ella Bella.  The web-only brand primarily sells its products on Amazon.com, and Ella Bella needs outside sources like these blogs to drive […]

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  • Nordstrom refreshes its app with more editorial content, generative AI

    Nordstrom unveiled a refreshed shopping app this month with more editorial content aided by generative artificial intelligence, better search results, better personalization and a more prominent focus on its loyalty program.   The department store’s app has a new look and feel that aims to be more vibrant, provide better inspiration and make online shopping feel […]

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  • Bluecore acquires AI chatbot Alby

    Shoppers who use the Alby chatbot are twice as likely to make a purchase and less likely to contact customer support. Retail marketing technology platform Bluecore acquired artificial intelligence chatbot Alby for an undisclosed price this week. On a product detail page, the Alby chatbot uses generative artificial intelligence to populate the most likely questions […]

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  • Can retailers besides Amazon have a paid membership program? 

    True Classic’s $12 a year membership drives significant repeat purchases, said its VP of customer experience. The brand also boosted its CSAT score with a delivery date integration.   Apparel retailer True Classic wants enrolling in its paid membership program to be a “no-brainer,” said Breanna Moreno, vice president of customer experience.   And for […]

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  • Adjust, pivot and tweak: How digital marketers survive  

    Harrison Gross, CEO of smart eyewear brand Lucyd Eyewear, discusses the marketing and customer experience tactics the brand employs to stay relevant and growing in 2024. Facebook ads are roughly half as effective today than they were five years ago, said Lucyd Eyewear CEO Harrison Gross.   Most retail marketers know this and point to Apple’s […]

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  • GlassesUSA CMO chats new AI recommendation tool that decreases product returns 

    Chief marketing officer Arie Tom discusses GlassesUSA’s new tool that uses artificial intelligence to scan a shopper’s face and suggest tailored product recommendations. The customer experience feature increases conversion and decreases returns.   GlassesUSA.com’s new product recommendation tool uses artificial intelligence to help shoppers sort through its inventory of 10,000 frames to find the right […]

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  • Marleylilly’s marketing team doubles its SMS conversion rate with new AI tool 

    Apparel retailer Marleylilly’s new AI marketing tool allows the brand to send messages at the exact time each of its shoppers is most likely to open and click on it.   Marleylilly’s marketing team was ready to beat its AI marketing tool.   The web-only retailer of customized apparel has used SMS and email marketing platform […]

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  • Amazon launches AI video generator for advertisers

    Amazon debuted a new generative artificial intelligence tool for advertisers that creates a video from a product image. Sellers click a “Generate video” button and within minutes Amazon will use generative AI to create a six to nine second, high definition video that is 720p resolution and 24 frames per second. The video uses the […]

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