Data Driven ROI
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Data Driven ROI
Four in Five Marketers Say E-Mail Delivery’s Tough
Eighty-two percent of e-mail marketers say e-mail deliverability is a challenge for their organizations, and more than 30% consider it a “significant” challenge, according to a new survey from Menlo Park CA-based EmailLabs.
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Acquisition
Nintendo, AOL Tout Revolution Sweeps
Calling all gamers: Nintendo and AOL.com are on a mission to give one video-game playing consumer the ultimate opportunity to be the first in the world to play Nintendo’s next home console system, Revolution.
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Data Driven ROI
Why Do You Have High-Value Customers?
Everyone has customers who are more valuable than others. But why do you have them? Put another way, why did they choose to become a high-value customer?
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Data Driven ROI
Colloquy Corner: The Customer, Not the Payment Type, Is King
Loyalty marketers seek to reward and recognize best customers and keep them coming back for more. To segment best customers from infrequent shoppers, one-offs, or visiting relatives, you must track their transactional behavior. Customers will pay with cash, checks, and credit and debit cards, and you ideally need to track each of these tender types to develop a complete view of their behavior.
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Acquisition
Wrigley Gambles on In-Pack Game
Wm. Wrigley Jr. Co. is running a poker-themed collect-and-win game across five gum brands, dangling a grand prize of $250,000.
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Acquisition
Upper Deck Taps Kids in First Reward Program
The Upper Deck Co., a trading card company, has launched its first rewards program for kids. The program gives kids points for cards purchased in the company’s Major League Baseball line of products.
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Data Driven ROI
Call Center Satisfaction in Dollars And Cents
Numbers abound in customer service centers. Without breaking too much of a sweat, marketers are able to track the number of calls received during an hour or a shift; whether representatives are able to resolve queries without needing to consult with a manager; and if calls are handled within a certain period of time. But are these metrics necessarily the most beneficial ones?
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Data Driven ROI
How to Build a Media Mix Model
Confused about how to attribute credit for sales and brand-building success? You’re not alone. It’s a hot topic given the level of media spending in digital formats and continued media fragmentation. But there’s a way to do it called media mix modeling. And it should be at the head of every marketer’s priority list.
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Data Driven ROI
Search Engine Measurement and Brand Advertising
Measurability has made search engine marketing. In large part, its success as an online medium was built on two factors: One, everybody searches the Internet, and more and more they’re doing it before making a purchase. But what does that mean to brand advertisers?
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Data Driven ROI
ROI Buffet
Marketers wondering whether their Web site search engine optimization costs are paying off have a tool at their disposal to evaluate its ROI.