Topic

Shopper/Retail

  • Tech & AI

    Q&A with Lowe’s CMO on the brand’s creator network, marketplace expansion and more

    Editor’s Note: Home Improvement retail chain Lowe’s is pushing a large agenda forward. The retailer kicked off its “We’re Here to Help” campaign platform last month, promoting the retailer’s commitment to community revitalization; it plans to launch a marketplace to expand its assortment; plus, it debuted a creator network to improve its influencer measurement. Jennifer Wilson, senior vice […]

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  • Trendwatch

    Roc’s new campaign aims for deeper emotional bonds with shoppers 

    The CMO at Roc Skincare shares how a 10-person study validating its eye cream works as a marketing tool in tandem with its clinical studies.   “Clinically proven” is a staple tagline for skincare brand Roc. The words are prominently display on its logo and thus all of its products. The brand claims that third-party […]

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  • Tech & AI

    AI will define the 2025 holiday season 

    Salesforce predicts fewer discounts and more shoppers using AI to find deals for the 2025 holiday season.   The 2025 holiday season will be defined by consumers using artificial intelligence to shop, according to ecommerce technology provider Salesforce. Salesforce’s 2025 holiday predictions are:  Like 2024, value and the challenging economic environment are top-of-mind for consumers. But […]

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  • Most Read

    Fabletics names new CMO

    Fabletics named Carly Gomez at its new chief marketing officer, leading brand, digital innovation and customer engagement initiatives. Gomez joined Fabletics in April 2024 as senior vice president. Gomez began working as the chief marketing officer in May, according to her LinkedIn profile. Prior to Fabletics, Gomez spent 11 years at Vans, the shoe brand […]

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  • Trendwatch

    Lifetime value is key for beverage marketing, Bero VP says 

    Premium nonalcohol beer brand Bero, which is co-founded by spiderman actor Tom Holland, is using a paid membership model to help drive repeat purchases.  Bero is untapping a niche for itself: premium nonalcoholic beer.   The brand launched in October 2024 with actor Tom Holland as the co-founder. Bero is targeting affluent consumers who are transitioning […]

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  • Tech & AI

    Walmart launches generative AI shopping chatbot

    Walmart debuted an app-only generative artificial intelligence chatbot, named Sparky, that can summarize reviews, offer product recommendations based on shopper requests and create product comparisons. Walmart displays the “Ask Sparky” feature as a main button on the bottom navigation bar of its app. Sparky can answer non-product-specific questions as well, such as the weather, sporting […]

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  • Most Read

    Michaels snaps up Joann’s intellectual property, brands 

    Shoppers looking for fabric and yarn migrate to Michaels. The craft retail chain is deepening its assortment in these product categories. The Michaels Companies Inc. announced that it acquired the intellectual property and private label brands of its bankrupt competitor Joann.  Michaels did not respond to a request for comment on how much it paid for […]

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  • Trendwatch

    Q&A with Bombay Sapphire brand director: Let’s make gin relevant  

    Bombay Sapphire’s brand director Jamie Keller details the campaigns and sponsorships the brand is using to ignite sales on the under-consumed spirit.  Bombay Sapphire’s brand director Jamie Keller is working to “break the taste barrier” for gin in the U.S. Although growing in market share, gin only captures 3% of the spirit market  in the […]

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  • Tech & AI

    Sonos invests in agentic AI 

    Speaker brand Sonos is eager to have agentic AI surface operational efficiencies and handle B2B customer requests.  Speaker brand Sonos likes the sound of agentic AI so much that it is piloting an agent for its business-to-business customer portal.  The B2B ordering platform, which caters to Sonos’ custom integrators and distributors was in desperate need […]

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  • Trendwatch

    Forbes’ most influential CMO Bozoma Saint John shares her top marketing tips  

    Former Netflix CMO Bozoma Saint John discusses how marketers need to understand culture and infuse their authentic selves into their work. Bozoma Saint John is unapologetically herself. No matter if that’s in the C-suite or the cast of The Real Housewives of Beverly Hills.   Saint John’s executive tenure includes chief marketing officer at Netflix, chief […]

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