Peterman Panned Peterman: That sinking feeling J. Peterman didn’t originate the idea of writing mail order copy as if it were created by a direct marketer about items he or she personally selected for customers. But the cataloger did take the approach to new heights. Part of the copy’s charm was its assumption that people had time to sit down, read and enjoy it.
J. Peterman gave his writing a self-mocking tone, a tangential approach and a deliberately nostalgic air. He seemed to want to create a yearning for what readers and buyers thought it was like to be an American expatriate between the World Wars. In Asia, say, or South America, if Europe wouldn’t do.
It’s too soon to tell whether the well-publicized debacle of the Peterman catalog has ended literate whimsy in catalog copy. However, it’s not too soon for John Peterman to produce his memoir, “Peterman Rides Again: Adventures Continue With the Real `J. Peterman’ Through Life & the Catalog Business” (Prentice Hall Press, $25).
The book, as he explains, seems to be as much about “Who Killed J. Peterman?” as it is about how the author and his catalog came about. The narrative floats across time and space, from a business analysis of the firm (originally published in the Harvard Business Review) to reminiscences about his days with the Pittsburgh Pirates (originally presented as speeches to direct marketing conference audiences). Peterman adds some build-it-and-they-will-come/get-in-touch-with-your-inner-child advice to would-be entrepreneurs, and finishes off with home truths he seems to lift from the copy in his own catalog. The brew is not indigestible, but it lacks the sparkling sophistication of his catalog material.
For DMers, the most interesting part of the book would be its analysis of how the catalog was created, marketed, financed, and, finally, bankrupted. There are lots of hard-core facts and figures here that weren’t available when the company was in business.
Peterman insists that it was he who shut down the catalog and not Arnie Cohen – the so-called “serial killer of companies” Peterman hired to save the business. But details of the characters’ personalities remain elusive.
Peterman isn’t alone in his belief that a strong sports background is a good basis for approaching one’s life and work. But baseball is a team sport where each side takes its turn. Peterman is an entrepreneur – a solo visionary, as he calls himself. It’s difficult to grasp the connection.
Donald Staley, Peterman’s copywriter, remains a shadowy figure. Seemingly an urbane Sancho Panza to Peterman’s aw-shucks Don Quixote, Staley stuck with his boss through thick and thin – even through bankruptcy. We learn nothing about the men’s longtime friendship, although Peterman turns to Staley’s copy frequently for guidance. For example, an item about the importance of choosing a blue Italian blazer instead of a pinstripe suit reminds Peterman that working at his own company was a lot less fun than it used to be.
We actually preferred a memo Staley wrote to Peterman about certain inserts. The note begins: “Since I will be spending the entire day in New York City going from bar to bar, riding around in limousines, going to art exhibits, ordering suits, browsing through piles of cashmere, talking to Soviet attaches, it will be up to you, therefore, to solve these mundane problems.”
In the end, Peterman says the qualities that made him a solo visionary were the same characteristics that sank the business (not to mention that the catalog was perennially undercapitalized), and that he didn’t recognize that fact in time. We suppose it makes sense that the catalog’s last big success came with items from and inspired by the movie “Titanic.”