Now Here’s Great Customer Care
Last week my wife and I were talking and she came to give me a hug ( she thinks I’m lovable) and all of a sudden I hear a series of pops and ask what the noise is. She pulls back and says “Darn, my bracelet broke.” We go about picking up all the beads and put them in a plastic bag.
This was a Silpada bracelet; one of her favorites. Both her friends who sold their products stopped, so she did an internet search and contacted the company.
Within two days she received an exact replacement, along with a reply envelope to return the broken piece back to them in, postage-paid.
They made her a raving fan and she asked me to post about their great customer service. Done. Now maybe I’ll get another hug.
