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Chief Marketer Staff

  • Building Profits With Relationship Marketing

    We all believe that building a relationship with customers should result in increased retention, repurchases, average order size, sales and profits. But

  • Balancing Creatives’ Yin with the Prevailing Yang

    I once heard that you can tell the difference between a creative person and an account person by whom they marry. Account people marry within their own

  • Low Comedy, High Finance

    It was inevitable. The ubiquitous J. Crew catalog spawned a parody. Its title, J. Crewd, sums up the level of humor. The cover, for example, shows a preppy

  • Saving Par

    If you have witnessed the human drama that begins with a badly hooked drive and ends with a bag of clubs sliding soundlessly into the depths of a golf

  • Marketing Services

    Susan Galati named senior vp sales at Relationship Marketing Group, Fairfield, CT.Rob Gruen, executive vp marketing and retail business development for

  • Music Clubs

    BMG Direct and Columbia House are building profit centers in expanding markets for Christian, gospel and Latin music. BMG acquired its “Sound and Spirit”

  • Dapper to Leave Rapp Collins

    Steven Dapper, chairman and CEO of Rapp Collins Worldwide, part of the Omnicom Group’s Diversified Agency Services unit, will leave at the end of the

  • Circling the Wagons

    Maybe it’s the postage hike, maybe it’s the stock market. Maybe it’s simple list fatigue. But DMers contacted by DIRECT magazine for our annual forecast