AOL announced it will close call centers in New Mexico and Arizona as part of its transformation from a fee-based subscription service to an ad-supported online company.
The closures will lay off 1,300 call representatives in Albuquerque and Tucson. AOL said it will also sell a call center on Ogden UT.
Earlier this year, AOL parent Time Warner said it intended to reduce its global work force by 75% or about 5,000 employees, primarily in the call center and customer care divisions. AOL closed a call center in Jacksonville FL in May.
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