The U.S. Postal Service has launched a national quality control program to measure the quality of automatable first class and Standard A (advertising) mail letters.
The Mail Quality Analysis (MQA) program is a joint effort between postal service plants, business mail entry units and revenue assurance personnel.
Postal officials say that the program is expected to eventually lead to error-free, high quality mailings; improvements to existing mail acceptance procedures; and a stabilization of automation rates for mailers. The program began earlier this month and runs through June 2.
In the first phase of the program, the USPS began using its barcode sorting equipment to check the sortation levels and barcode readability of selected portions of high-volume, letter-size mailings for comparison with the mailer’s documentation.
Previously only a small portion of a mailing was verified and results were reported to both postal officials and mailers on forms that were filled out by hand.
Now, MQA will provide mailers with computer-generated reports detailing the quality of the mailings and any problems encountered so they can be corrected in the future.
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