GenderSell PSYCHOLOGIST JUDITH C. Tingley and sales professional Lee E. Robert teamed up to write “GenderSell: How to Sell to the Opposite Sex,” what they claim is the first book offering specific techniques on how to sell to the opposite sex.
Much of the book is based on the authors’ sales preference survey, which involved more than 600 participants. Case studies and tips for marketers are featured.
“GenderSell” (Simon & Schuster, New York) includes chapters on customizing for gender, how men influence women (and vice versa), building a customer connection, hard-sell vs. soft-sell techniques and selling to couples.
Net Success NET SUCCESS: 24 Leaders in Web Commerce Show You How to Put the Web to Work for Your Business” (Adams Media Corp., Holbrook, MA) takes a look at the influence of the Web on consumers.
As the title implies, some victors in the e-commerce battle offer their thoughts here, including Eric Hippeau, chairman and CEO, Ziff-Davis Inc.; Andrew O. McKee, CEO, Vacation.com; Bob Pringle, president, Intelihealth; Jim Pisz, director, intranet/extranet services, Toyota Motor Sales USA Inc.; and Hilary Bryn Thomas, president, Interactive Telecommunications Services Inc.
Authors Christina Ford Haylock and Len Muscarella have e-commerce experience. Haylock is a former vice president of electronic commerce at Citibank, and is now a principal at Ford Communications.
Muscarella worked on the CBS-IBM-Sears co-venture which developed Prodigy, and is now managing director of Interactive Media Associates. -BN