News

• Agencies

  TechTeam to Answer Employees’ Calls for Manufacturer

  Joy Global Inc. of Milwaukee has signed a five-year contract to outsource the teleservices help desk used by its employees to TechTeam Global Inc., based in Southfield, MI, for undisclosed terms.

• Travelocity Buys Outstanding Travelocity Europe Stake

  Travelocity will purchase the 50% stake of Travelocity Europe owned by the Otto Group’s Otto Freizeit und Touristik GmbH.

• Letters to the Editor

  : Read your offer to collect thoughts and ideas to forward to the new DMA president.

• Search Engine Spending to Mushroom: Jupiter

  Spending on search engine marketing will nearly triple by 2009, according to Jupiter Research. The market for paid search is projected to grow 189% from

• Martha Stewart Living to Significantly Cut Back DM Operations Amid Job Cuts

  Martha Stewart Living Omnimedia will reduce the scope of its direct marketing operations, focusing primarily on its

• Correction

  Monday’s Loose Cannon column (

• List and Database News

  Offline Advantage Datran Media LLC has assembled online inquiries and transactional records to build the Offline Advantage database. This universe of

• Short Cuts

  Gene Hall has been named CEO at the research firm Gartner Inc., based in Stamford, CT. Hall will succeed Michael Fleisher who previously announced his

• German Catalogs Face Cutbacks

  The German retail and direct marketing conglomerate Karstadt Quelle plans to announce a major restructuring plan in the fall, reported the newspaper Frankfurter

• British Post Office to Enter Telecom Arena

  The British postal service has joined forces with Cable & Wireless to provide a fixed line phone service for millions of customers throughout the UK.