Customer Churn

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  Agencies

  Leveraging Data to Avoid Customer Churn: A Cautionary Tale

  Customer churn has long been a problem for cable companies. Good data management can change that channel.

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  Agencies

  Using Sequential Models to Predict Customer Churn

  When companies have so much data on their customers, why is it so difficult to identify and successfully act on customers you might be able to retain, and reduce customer churn?