Home Depot has terminated its agency agreement with the SendTec Inc., which had provided interactive media services.
Forty-eight percent of brand marketers plan to use social networking Web sites next year, compared to 38% that did so last year, according to the latest research from JupiterResearch.
Fifty-five percent of call centers have a formalized process to identify, capture and disseminate best practices data, according study findings released by Best Practices’ Global Benchmarking Council.
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