Sales Teams Face 24 Percent Turnover Annually: Gartner

Posted on by Beth Negus Viveiros

sales GartnerYour sales team may not be as happy as you think they are: New research from Gartner finds that 24 percent of inside sales people are actively looking for new jobs.

Dissatisfaction with their compensation packages, problems with managers and the level of respect the organization shows employees are the three most common factors causing sales reps to think about jumping ship, according to the recently released Global Labor Market Survey from Gartner.

Sales leaders are faced with a high turnover risk, notes Matt Dudek, VP in the sales practice at Gartner. “To avoid this, sales leaders not only need to craft a compelling employee value proposition to attract high-quality candidates to inside sales roles, they must make sure they are delivering on the proposition to retain talent in a competitive labor market.”

What are sales reps looking for in a new role? More engaging work, more development opportunities, a friendlier work environment, better managers and a 15 percent increase in compensation.


You May Also Enjoy:

Of course, while a good compensation package is important, it isn’t the only factor sales professionals. In Gartner’s research, nearly 60 percent of inside sellers surveyed didn’t choose compensation as one of their top five sources of dissatisfaction at prior employers.

Interpersonal factors can motivate sales reps by helping them improve their work-lie balance. Reps are also inspired by more engaging work challenges and personal development opportunities. These non-monetary factors should be emphasized in job postings.

“While competitive compensation is an obvious lever for attracting and retaining inside sales talent, it is often an expensive and temporary fix that covers more fundamental issues with a role,” says Dudek. “By focusing on the most common reasons inside sales staff quit beyond compensation, sales leaders can decrease turnover and potentially realize efficiency and effectiveness gains as a result.”

 

 

More

Related Posts

Chief Marketer Videos

by Kaylee Hultgren

For the 2020 Chief Marketer PRO Awards, Ally Financial and agency partner PrizeLogic took home the highest honor, the Platinum PRO Award, for its Ally + Monopoly – Grow Your Fortune campaign.

	
        

PRO Awards

ProAwards

Put your best marketing of 2020 in the spotlight and enter your campaign in one (or more!) of 46 categories. Click here to submit.
	
        

CHIEF MARKETER 200

CM 200

Click here to sign up for more information on the 2022 CM200 call for entries and to view the CM 200 2021 List.