Shipping company Roadway Express Inc., Akron, OH, has started a service allowing online requests for shipment pickups.
The service, available to U.S. shippers via the company’s Web site (http://www.roadway.com), directs international shippers and customers who require specialized offerings, such as Time-Critical Service, Precision Delivery and Freezables Protection, to specific toll-free hotlines through individual links.
Other information available through the site includes real-time shipment tracking and status reports, access to rate quotes and routing information, retrieval of proof of delivery documents, cargo claims status reports and the ability to locate the nearest Roadway service center.
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