Rapp Collins Finalist–or Winner?–for Citizens Bank’s DM Business

Citizens Bank denied reports that Rapp Collins had been awarded the direct marketing business for the bank, but said the New York agency was a finalist.

Citizens Bank’s direct marketing business is estimated to be worth $5 million to $10 million.

“Citizens has narrowed down the search, Rapp Collins is a finalist,” said Barbara Cottam, a spokesperson for Citizens.

A New York Times story on Monday and industry sources said that Rapp Collins had won the business.

Direct marketing for Providence, RI-based Citizens had been handled by Sigma Marketing Group, Syracuse, NY, Cottam said.

Arnold Worldwide, Boston, will continue to handle the bank’s general advertising.

Citizen’s Financial Group Inc. is a $53 billion bank holding company. It is one of the nation’s largest commercial banks with 710 Citizens Bank branches in New England and the mid-Atlantic states. Citizens Bank is wholly owned by the Royal Bank of Scotland Group plc.