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CM Weekly 10/26/19

|  by Tony Campana

CM Weekly October 27, 2019 It’s been a thrilling week to be in brand activation and promotion marketing. During the 2019 PRO Awards Gala—and Bloody Mary brunch—we announced this year’s Gold, Silver and Bronze PRO Award winners. The top prize, the Platinum PRO, went to Frito-Lay and the Cheetos brand campaign, “Teach Me How to…

mercury customer experience

Four Brands Getting Customer Experience Right

|  by Ryan Hollenbeck

Brands who get the customer experience equation right reap greater loyalty and increased revenues. Those that fail risk customer defection.

CM Weekly 10/19/19

|  by Tony Campana

CM Weekly October 20, 2019 There are a lot of “Ps” in October—pumpkins, politics and personalization. Personalized email is helping the Bernie Sanders campaign create a spirit of community to engage subscribers—and donors—for the presidential candidate. Digital fundraising director Robin Curran recently shared how the campaign is using data to communicate in a more relevant…





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