North Carolina Fines Two Firms over DNC Violations

The state of North Carolina has reached settlements totaling $45,000 with two companies over violations of the state’s Do-Not-Call law.

Attorney General Roy Cooper said his office has reached agreements with AT&T Corp. and American Communications of High Point, which sells DIRECTV satellite equipment, under North Carolina’s do-not-call law.

State attorneys alleged that AT&T and its telemarketers called North Carolina consumers who had specifically asked not to get telemarketing calls from AT&T or who had placed their numbers on the do-not-call registry. American Communications was accused of failing to monitor its telemarketers.

Neither company admitted wrongdoing, but AT&T has agreed to pay the state $30,000. American Communications will pay $15,000 and train all its telemarketers on the state law and the settlement terms.

American Communications also plans to cooperate fully in Cooper’s investigations of other DIRECTV telemarketers.

A total of 296 consumers have complained to Cooper’s office about DIRECTV telemarketing calls. Eighty-two of those calls were placed by MST telemarketers calling on behalf of American Communications.

The Federal Trade Commission has received 263 do-not-call complaints about DIRECTV from North Carolina consumers. More than 100 consumers have complained to Cooper’s office about AT&T telemarketing calls.