* [Re: Loose Cannon: Twelve Quatrains on Four Quarters of 2004, Direct Newsline, Jan. 3, 2004]: Once again I must pass along my congratulations. Your column is a joy.
Arthur Blumenfield
BMI Fulfillment Services
Norwalk CT
* * * * *
[Re: Loose Cannon: Hacker’s Trick Makes St. Nick Ticked, Direct Newsline, Dec. 27, 2004]:
I read your column on Kringle’s being hacked with some trepidation, but was greatly relieved to see that Santa hasn’t yet outsourced (though I hear the South Pole penguins have been upgrading their systems and training customer services managers to speak North American English)…
Michelle R. Blechman
Senior Research Manager
Abbott Laboratories
Abbott Park, IL
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