How Not to Deal With ISPs

Online political group Truthout.org cried foul recently after Hotmail and AOL blocked its e-mail. At the same time, Yahoo! apparently has been shunting Truthout’s messages into subscribers’ junk folders.

But rather than conducting an internal assessment of its e-mail program to find out why it’s having delivery troubles at the three largest e-mail inbox providers, the organization’s executive director Marc Ash called on subscribers to pressure the ISPs into delivering their mail.