FTC Charges Spyware Marketers

Posted on by Chief Marketer Staff

The Federal Trade Commission has asked a U.S. District Court judge to halt an operation that secretly installed spyware and adware that could not be uninstalled by the consumers whose computers it infected.

This case was one of five antispyware cases the FTC brought since last October, said Deborah Majoras, FTC chair, before Senate Commerce Committee Subcommittee on Trade, Tourism and Economic Development.

“We have more cases in the pipeline,” she said.

The FTC charged that the practices of Odysseus Marketing, Stratham, NH, and Rines are unfair and deceptive and violate the FTC Act.

The agency will seek a permanent halt to the practices.

The defendants allegedly used the lure of free software they claimed would make peer-to-peer file sharing anonymous. The FTC charged that the downloads violated federal law and asked the court to order a permanent halt to them.

According to FTC, Odysseus and its principal, Walter Rines, advertised software they claimed would allow consumers to engage in peer-to-peer file sharing anonymously. With claims like “DOWNLOAD MUSIC WITHOUT FEAR,” and “DON’T LET THE RECORD COMPANIES WIN,” the defendants encouraged consumers to download their free software.

The agency charges that the claims are bogus. First, the software does not make file sharing anonymous. Second, the cost to consumers is considerable because the “free” software is bundled with spyware called Clientman that secretly downloads dozens of other software programs, degrading consumers’ computer performance and memory. Among other things, this accumulated software replaces or reformats search engine results. For example, consumers who downloaded the spyware may try to conduct a Google or Yahoo! search. Their screens will reveal a page that appears to be the Google or Yahoo! search engine result, but the page is a copycat site, and the order of the search results is rigged to place the defendants’ clients first. The bundled software programs also generate pop-up ads and capture and transmit information from the consumers’ computers to servers controlled by the defendants.

The FTC charged that the defendants have an obligation to disclose that their “free” software download caused spyware and adware to be installed on consumers’ computers. But instead, they hid their disclosure in the middle of a two-page end-user licensing agreement buried in the “Terms and Conditions” section of their Web site, according to the FTC.

In addition, the FTC alleged that the defendants deliberately made their software difficult to detect and impossible to remove using standard software utilities. Although the defendants purported to offer their own “uninstall” tool, it does not work. In fact, it installs additional software, according to the FTC’s complaint.

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