Consumer Marketing

customer experience people

Four Tips for Rewiring Customer Experience

|  by Steve Pappas

To really improve your customer experience, don't focus internally. Instead, re-wire your efforts to see things from the customer's point of view.

disney patriotic patriotism presidents

What Makes A Brand “Patriotic”?

|  by Robert Passikoff

As Independence Day approaches, many brands are flying the red, white and blue. How does your company express patriotism with brand values?