Consumer Groups Blast H&R Block

Posted on by Chief Marketer Staff

Consumers Union and several other consumer groups have accused H&R Block of using taxpayer information gathered in the IRS Free File program to market mortgages to individuals.

The groups sent a letter to the U.S. Treasury Department, alleging that Block used the data to feed pop-up ads to taxpayers.

Addressed to Pamela F. Olson, the FTC’s assistant secretary for tax policy, the letter claimed that a consumer who entered mortgage interest on his tax form received a pop-up. The ad stated,

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