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Generating Customer Feedback With Real Conversations
Even in a digital world, don't forget real face-to-face conversations when it comes to generating customer feedback.
Even in a digital world, don't forget real face-to-face conversations when it comes to generating customer feedback.
It's uncertain times and marketing campaigns—often extravagant and expensive—are already reaching consumers.
It's imperative that marketers find ways to “mobilize” their social strategies. These three tools may help.
Buffer, a social media management tool, now lets users schedule posts on LinkedIn company pages.
Instagram director of business operations, Emily White, said that her company should be ready to sell ads within the next year.
Dunkin' Donuts has apologized for the "insensitivity" of an advertising campaign in Thailand featuring a woman in blackface makeup.
For all the talk of the game-changing nature of social media, most companies do a poor job of embracing its opportunities and managing its risks. Find out why.
The inclusion of Facebook hashtags is actually a drag on the viral reach, engagement and organic reach posts get. There are a number of possible explanations.
Facebook users like brand images of women way more than they like images of men. The study was published by nine leading retail brands.
Facebook has changed its tune regarding how businesses can run promotions on its social network.