Topic

Email

  • E-mail Metrics That Matter

    For geeks and wonks, the ease of accessing a multitude of e-mail marketing metrics is akin to being the proverbial kid in a candy store. But just as even

  • Brand and Category Alerts Are Good Karma for Karmaloop

    Lots of companies talk about allowing customers to choose the types of e-mails they wish to receive. Fashion e-tailer Karmaloop is actually doing it, to a highly specialized degree, and is reaping huge increases in conversion rates as a result.

  • The Zeigarnik Effect, and Why You Need to …

    The Zeigarnik effect is what made you read past the headline of this article and past the subject lines of most e-mails. When you have a subject line that finishes with a period, you are basically encouraging the recipient’s mind to think of the message as a completed task.

  • You Need to Give a Damn About Your Bad E-mail Reputation

    Nearly 20% of the e-mails that marketers send today are blocked by mail providers due to issues with the sender

  • Financial Publisher Kiplinger Shares Hard-Won E-mail Wisdom

    Minimal images, longish copy, and “ugly” layouts: Those are the elements of Kiplinger Washington Editors’ most successful e-mail promotions, according to vice president of sales and marketing Denise Elliott.

  • Myth Busters: Stephanie Miller on Deliverability, Subject Lines, and More

    Many marketers, novices and seasoned vets alike, have fallen prey to a few misconceptions when it comes to e-mail. In what will be an occasional series, E-mail Essentials asks experts to set us straight regarding common myths.

  • The New Hotmail – Clean Sweep for Good Senders

    Hosting over a billion mailboxes, processing over 8 billion messages a day, and serving over 350 million active users monthly, Microsoft’s Windows Live Hotmail is a critical business-to-consumer e-mail marketing communication channel. You’d be hard pressed to find a subscriber list that doesn’t contain a significant portion of Hotmail or related domain e-mail addresses.

  • S&S Worldwide Saves 25% of Abandoned Carts via E-mail

    By sending automated triggered messages to customers who left without completing their purchase, S&S Worldwide manages to turn one out of every four abandoned carts into a sale

  • How to Rectify a Mistake-Ridden E-mail

    Everybody makes mistakes—even experienced e-mail marketers. But if you’ve ever sent out an e-mail containing an error—large, small, or in between—you know the quandary of how to gracefully correct that dreaded slipup. Here are some guidelines on how to right wrongs and keep that ever-so-important customer trust.

  • Q&A: The Most-Essential E-mail Metrics

    We asked Greg Cangialosi, president/CEO of e-mail marketing services provider Blue Sky Factory, for his opinion regarding which metrics must be tracked.