Topic

Agencies

  • TRADE & SALESFORCE

    Home Delivery/USA Of course it’s important to know your customer, but for Packard Bell, it became crucial to get to know its retail salespeople – and

  • The Recognition Factor

    Branding used to have a fixed definition of fixed identity: the set of images or associations surrounding a particular product or service and comprising

  • Dead Letter Files

    DMers continue to solicit the dead and the response they get is devastating to the industry’s image.”The mail sent to deceased persons is a fraction of

  • DIRECTNEWSLINE

    Survey: Service Bureaus Hardly Perfect Database marketers are less than satisfied with their service bureaus, according to a recent survey by KnowledgeBase

  • “Data Weenies Beat List Weenies”

    The last decade was a sweet one for database marketers. Lots of data was being collected and customers and prospects responded the way they were supposed

  • Titles to Leaf Through

    Feeling misunderstood? Read a book.”Get Your Message Across: The Professional Communication Skills Everyone Needs” (Allen & Unwin, Chicago) promises to

  • Broker Uses Conference to Publicize Suit

    In what amounts to throwing down a gauntlet, a list broker distributed copies of a lawsuit he filed against Dun & Bradstreet to the press attending the

  • Plumbers

    Economic globalization and corporate acquisition trends are spilling into the plumbing system. Not since the English Public Health Code of 1848 became

  • San Francisco Rumble

    Two apparent anti-“junk mail” activists were thwarted in their attempt to crash the Direct Marketing Association’s executive committee meeting at the