Agencies

• Agencies

  Customer Relationship Management

  CRM

• Agencies

  Double Jeopardy

  Mailers hit with second postal rate hike this year

• Agencies

  Coke Opens Potter Playbook

  Coca-Cola Co. is ready to ride with Harry. As exclusive promo partner for Warner Bros.’ Harry Potter and the Sorcerer’s Stone, Atlanta-based Coke kicks

• Agencies

  Taking a Lead

  DMA study shows spending shift from order taking to lead generation

• Agencies

  Curmudgeon-at-Large

  We’ve Joined the Seminar-of-the-Week Club

• Agencies

  List Source

  New Lists; Account Activity; Card Decks and Inserts

• Agencies

  Bad News at 11

  New media sites cope with plunging market

• Agencies

  Speak, Computer

  Voice technology is among the newest CRM Web tools

• Agencies

  Updating the New DM

  You Know What You Do

• Agencies

  Gray E-mail Lady

  The New York Times stays close to readers with e-mail