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Chief Marketer Staff

  • Teen Trouble

    Social networking sites have long been a magnet for creeps looking to harm young girls. But parents have a new ally in their fight to protect their daughters:

  • Same Here, Same There

    A customer buys a fire-engine-red sweater from your Web site. Then that person exchanges it at your retail store for something more subdued, perhaps in mauve.

    Is the experience seamless? It should be.

  • Fruit of Its Labor

    Despite an ever-growing Web and retail presence, print catalogs remain an essential part of Harry & David’s marketing mix.

  • Vacation Planning

    Long before travelers pull their suitcases down from the top shelf, RCI Global Vacation Network has begun modeling where they will go. Not on an individual

  • And the Mail Just Keeps Coming

    It would seem most marketers are aware that the World Trade Center towers are no longer standing. Not true, according to the U.S. Postal Service. The

  • Gold Standard

    Sure, many people maintain that the older you get, the better you get. But that doesn’t mean a makeover wouldn’t hurt. Godiva Chocolatier did just that

  • Custom Wild Mail Drives Store Traffic

    Upscale health food chain Wild Oats is using dynamic content in its national e-mail newsletter to boost attendance at events in local stores, and the program reportedly is working like gangbusters.

  • Running With the Bulls

    No matter how much dust flies, spectators will see one thing when Cory Rasch explodes out of a chute this month atop a writhing bull: The Jack Daniel’s

  • ID, Please

    Collette Vacations had a powerful marketing tool at its fingertips: A database of customer satisfaction survey responses, which also held information

  • Time magazine Letter: Spring, 1940

    When kingdoms vanish in the night. . .

    — and nations wake to find the enemy within their gates. . .

    Millions of people snap up each extra as it comes off the press and scan each headline in fear and horror