Survey: B-to-B Interactive Marketing Goes Social

Posted on by Chief Marketer Staff

Are you LinkedIn with your customers? Do you Tweet? These are the questions B-to-B marketers will increasingly be asked by customers, prospects, partners and their own bosses.

The 2010 Chief Marketer Survey on Interactive Marketing shows that B-to-B marketers, like their B-to-C counterparts, are already casting a broad digital net to catch potential customers and sales.

Here’s a look at the B-to-B interactive and social trends uncovered by the survey:

Popular channels: The tactics they used last year track pretty closely with those in the consumer marketing segment, with e-mail marketing used by 78.6% of respondents and e-mail newsletters by 73.1%. But off-site social networks were the third most frequently cited channel, with 57.1% of respondents saying they used sites such as Facebook, LinkedIn or YouTube to put their brands and messages in front of audiences.

Top 10 B-to-B Interactive Marketing Channels

E-mail 78.6%
E-newsletters 73.1%
Social Networks 57.1%
SEO 51.6%
Display Ads 41.8%
Twitter 40.1%
Webinars 37.4%
Corporate Blogs 33%
Paid Search 32.4%
Personalized URLs 25.3%

The wide array of media available and the demands using that full range put on limited staff and budgets was cited as a challenge by a number of respondents.

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