Firstline Security Inc., a nationwide provider of home security systems has selected the UCN’s inContact system to support its centralized customer care call center.
MediaBay Inc. has launched a new e-commerce Web site for its Audio Book Club members at www.audibookclub.com.
The Direct Marketing Association has released the third edition of its Environmental Resource for Direct Marketers. The new edition updates and expands upon content of the second edition, which was published in 1997.