Agencies

Personnel Costs Affect Customer Support Operations ROI: Study

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Personnel costs are the largest single cost for firms

From theChief MarketerNetwork

Trendwatch

Ecommerce claims growing share of Black Friday sales 

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B-to-C Events

Q&A: Audible’s James Finn Reflects on the Impact of Experiential, Authenticity and Fandom

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AI

9 Ad Tech Leaders React to the DOJ’s Plans for Google

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