New York State has passed a bill ensuring that consumers are protected when making online purchases.
The measure provides that:
*Orders cannot be accepted for goods or services a merchant cannot guarantee to be shipped within 30 days.
* Advertising and promotional materials must prominently feature: the legal name of the company, complete street address and details about refund conditions.
* If companies fail to deliver products in 30 days, they must clearly provide buyers with the opportunity to cancel orders and receive a refund or receive substitute merchandise.
* Companies must keep records of all complaints of failure to ship merchandise or provide advertised services.
Network
